Privacy Policy

1. Information We Collect

We collect information that you provide directly to us:

• Business name, contact information, and tax identification
• Account credentials and profile information
• Order history and payment information
• Communications with our support team
• Usage data and preferences

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate about products, services, and promotions
• Provide customer support and respond to inquiries
• Improve our platform and user experience
• Detect and prevent fraud or unauthorized access
• Comply with legal obligations

3. Information Sharing

We may share your information with:

• Vendors and suppliers to fulfill your orders
• Payment processors to handle transactions
• Shipping carriers to deliver products
• Service providers who assist our operations
• Law enforcement when required by law

We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

6. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications
• Export your data in a portable format

7. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Order history and transaction records are retained for tax and accounting purposes as required by law.

8. Children's Privacy

Our services are intended for business use only and not directed to individuals under 18. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes by posting a notice on our website or sending an email to your registered address.

10. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at privacy@specialtyfood.com or call (555) 123-4567.